Frequently Asked Questions

Is the platform rental-only?

Yes, all transactions are rental bookings only with start and end dates.

How is a booking confirmed?

The customer selects dates and payment method, then the booking is held temporarily until the vendor manually confirms payment receipt.

Is there a vendor commission?

Yes, the platform records a due commission after the booking is confirmed or closed according to admin policy.

What is the QR code for?

The QR code is used at pickup to start the rental period and at return to close the booking and document item condition.